San bruno case study – PG& E

This case study is an overview of the actions taken by PG&E to transform its Gas Operations and begin rebuilding its reputation following the explosion of a gas transmission line in San Bruno, CA (near San Francisco).
This incident is relevant because the actions taken and the lessons learned are applicable to all gas operations worldwide to ensure catastrophic preventable incidents like this do not occur in the future including ISO 55000 and Strategic Asset Management

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